Privacy Policy

Quick Stop Autos UK ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and what rights you have over it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Quick Stop Autos UK. Contact: QSAutosUK@gmail.com, +44 7510 245748.

2. Information We Collect

• Contact details you give us: name, phone number, email address, vehicle location.
• Vehicle details: make, model, registration, and description of the breakdown.
• Communications: messages sent via our contact form, phone calls, or WhatsApp.
• Technical data: pages visited and general usage information collected through cookies (see our Cookies Policy).

3. How We Use Your Information

• To respond to enquiries and arrange recovery callouts.
• To contact you about the status of your vehicle or job.
• To keep records for invoicing, insurance, and legal compliance.
• To improve our website and services.

4. Legal Basis for Processing

We process your data on the basis of: performance of a contract (arranging your recovery), legitimate interests (running and improving our business), and consent (where you opt in to marketing communications).

5. Sharing Your Information

We do not sell your personal data. We may share limited details with third parties who help us operate, such as [payment provider, breakdown network partners, form/CRM software], and where required by law or insurers.

6. How Long We Keep Your Data

We retain personal and job data for as long as necessary to fulfil the purposes above, and to meet our legal, tax, and insurance obligations — typically 1 year.

7. Your Rights

Under UK GDPR you have the right to access, correct, delete, or restrict use of your personal data, and to object to certain processing or request data portability. To exercise these rights, contact us using the details above.

8. Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

9. Complaints

If you're unhappy with how we handle your data, you can contact us directly, or raise a concern with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.